Delivery Promise - Central Heating

Freight Charge

New Freight Structure for Orders Under $200 Excluding GST:

Courier Bag: $10 + GST
Courier Box: $30 +
GSTPallet: $60 + GST

For orders of $200 excluding GST or more, we will continue offering free freight for most of products. However, please note that freight charges will still apply to rural deliveries, fuel tanks, bunds, and large thermal stores.

Delivery Time Frames

At Central Heating New Zealand we strive to provide service excellence to our customers. We understand that receiving the orders you place in a timely manner is of high importance and therefore have committed to a delivery promise as outlined in the table below. If you feel we are not living up to this standard, please contact our team with your feedback and we will ensure it is addressed.

Item class	Transport mode	Supply Warehouse	Customer location	Order received between	Dispatched by	Transit time	Resulting arrival
Stocked items	Palletised	Christchurch	South Island	8am and 12pm	Day of order	2 Business days	3 business days from order
Stocked items	Palletised	Christchurch	South Island	12pm and 5pm	Next Day	2 Business days	4 business days from order
Stocked items	Palletised	Christchurch	Lower North Island	8am and 12pm	Day of order	4 business days	5 business days from order
Stocked items	Palletised	Christchurch	Lower North Island	12pm and 5pm	Next Day	4 business days	6 business days from order
Stocked items	Palletised	Christchurch	Mid North Island	8am and 12pm	Day of order	5 business days	6 business days from order
Stocked items	Palletised	Christchurch	Mid North Island	12pm and 5pm	Next Day	5 business days	7 business days from order
Stocked items	Palletised	Christchurch	Auckland and Northland	8am and 12pm	Day of order	4 business days	5 business days from order
Stocked items	Palletised	Christchurch	Auckland and Northland	12pm and 5pm	Next Day	4 business days	6 business days from order
Stocked items	Courier	Christchurch	Anywhere in NZ	8am and 3pm	Day of order	Overnight	1 Business day from order
Stocked items	Courier	Christchurch	Anywhere in NZ	3pm to 5pm	Next day	Overnight	2 Business days from order

Item class	Transport mode	Supply Warehouse	Customer location	Order received between	Dispatched by	Transit time	Resulting arrival
Stocked items	Palletised	Auckland	Auckland	8am and 12pm	Day of order	Overnight	Next day from order
Stocked items	Palletised	Auckland	Auckland	12pm and 5pm	Next Day	Overnight	2 business days from order
Stocked items	Palletised	Auckland	North Island	8am and 12pm	Day of order	2 business days	3 business days from order
Stocked items	Palletised	Auckland	North Island	12pm and 5pm	Next Day	2 business days	4 business days from order
Stocked items	Palletised	Auckland	South Island	8am and 12pm	Day of order	4 business days	5 business days from order
Stocked items	Palletised	Auckland	South Island	12pm and 5pm	Next Day	4 business days	6 business days from order
Stocked items	Courier	Auckland	Anywhere in NZ	8am and 3pm	Day of order	Overnight	1 Business day from order
Stocked items	Courier	Auckland	Anywhere in NZ	3pm to 5pm	Next day	Overnight	2 Business days from order